delete your account
Delete your Coffee Snobs account
You can delete your account and everything in it whenever you want. It takes one email.
This page is for the Coffee Snobs app, on the web and on Google Play.
How to delete your account
- Email jasper@coffeesnobs.app from the email address you use for Coffee Snobs. Signed in with Google? Use that Google address.
- Put Delete my account in the subject line. You don’t need to give a reason.
- We delete your account and all the data listed below within 30 days, usually within a few days, and confirm by email.
Can’t send from that address? Email us from another one and we’ll find a way to confirm it’s your account.
What gets deleted
- your account: email address, password and Google sign-in link;
- your profile, and your answers about the flavours you like;
- all your logs: verdicts, aromas, tastes, notes, private notes and brew details;
- your want to try list and your favourites;
- coffees you added, and their photos;
- your friends, friend requests, invite links, reactions and notifications;
- taste summaries and old chat conversations, if you had them;
- your analytics history: usage events and session recordings.
What stays for a while, and why
- Database backups roll over automatically. Deleted data disappears from them within 30 days.
- Emails we sent you stay in our email provider’s logs for 30 days. Technical logs at our hosting providers expire within days.
- The emails you exchanged with us, including your deletion request, are kept for up to 2 years so we can show we handled it. Ask, and we’ll delete those too.
- If you took part in a test round or joined the waitlist, that data follows the privacy policy, unless you ask us to delete it along with your account.
Only want to delete part of it?
To delete a single log, open it in my coffees and choose delete. For anything else, email us and we’ll take care of it. More about your data in the privacy policy.